![]() What causes Razer Synapse not to detect devices? If you have a copy or a lookalike, you will not be able to connect it to Synapse no matter what. However, before you proceed with the solution, you need to make sure that you have a genuine Razer product which you are attempting to connect. These issues are present since the software was launched and they all resurface every now and then whenever Windows or Synapse is updated or a new feature is added. Issues involving failure to connect Razer devices using Synapse are very common and not rare at all. Synapse is also considered the ‘go-to’ software in order to check the authenticity of your Razer product. Razer Synapse is the accompanying software with Razer products which allows users to customize their Razer products by changing the lighting, adding Macros, changing functions etc.
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